Refund policy

Every piece at DDT Boutique is hand-picked, and we want you to love what you bring home. If something isn't quite right, here's how returns work.

7-day returns

You have 7 days from the day your order arrives to request a return.

What can be returned

To qualify for a return, items must be:

Not marked as on sale
Unworn and unused, in the same condition you received them
In the original packaging, with the original tags attached
Accompanied by your receipt or proof of purchase

Final sale items

These items can't be returned:

Items marked as on sale
Gift cards
Beauty and personal care products, such as cosmetics
Custom or special-order items
Perishable goods, and hazardous materials such as flammable liquids or gases

How to start a return

Email us at info@ddtboutique.com with your order number and the item(s) you'd like to return. We'll reply with the next steps.

Damaged, defective, or wrong item?

Please check your order as soon as it arrives. If anything is damaged, defective, or not what you ordered, email us right away and we'll make it right.

Exchanges

The quickest way to get a different size or style is to return the original item. Once your return is accepted, place a new order for the item you want.

Refunds

Once we've received and inspected your return, we'll email you to let you know whether your refund is approved. Approved refunds go back automatically to your original payment method. Please allow a few business days for your bank or card company to post it.